Kroll Computer Systems Inc.

Technology Driven... Pharmacy Focused

KROLL Computer Systems Inc. is a national sales and support company solely dedicated to providing "end to end" solutions for the PHARMACY software and hardware marketplace. From our offices in Edmonton, Toronto and Halifax we currently service approximately 2,500 diverse pharmacy customers throughout Canada.

Kroll has served the needs of pharmacy for over 25 years, and continues our tradition of customer care and innovation with the introduction of enhancements, modules and industry specific initiatives

Our suite of products is a natural evolution of our experience combining our comprehensive knowledge of pharmacy with the power of the Windows operating system.

Our application is fully scalable, operating in stand alone settings to wide area server client environments. The Kroll application operates on the Windows XP Professional operating system accessing a SQL database. A true multitasking desktop includes Window applications, Internet, e-mail, multiple interfaces to other programs. The design philosophy encompasses maximum efficiency and effectiveness of current hardware configurations.

Our customized "drag and drop" desktop includes:

  • traditional "fill & bill" applications
  • adjudication via / internet / satellite / WAN / LAN
  • DUR clinical database, leaflets, (interactions, wellness, etc)
  • accounts receivable / perpetual inventory
  • complete financial and operational report menu
  • customizable security and automated redundancy
  • electronic drug ordering and automated inventory receipt
  • POS bar coding for receiving, filling and front store register interface
  • robotic, internet, VPN, telephony and centralized interfaces

Some recent initiatives include:

E-refills

  • A real time interactive interface supporting customer. The module will support queries and return messaging similar to many of the current telephony products.
  • The customer will receive a real-time response confirming status that includes
  • Patient verification (matching Rx number with name, etc)
  • Confirming available refills and providing pick up information
  • Suggesting doctor follow up if no refills are available.
  • The pharmacy will receive a real-time message on filling screen noting status of Rx:
  • Displays refill information complete with timestamp informing pharmacist to call Doctor and/or intervene if necessary

Next steps of internet connectivity may include:

  • Auto email Rx refill reminders
  • Customer access to complete drug profile
  • On screen reorder, customer data and related information

Other active projects include:

Application program interface

  • Full featured standardized interface to access Kroll database from other applications, websites, and/or databases (IVR, Internet)
  • Query / Update / Insert / Delete:Patients, Drugs, Doctors, etc.
  • Automatically populates “To Do” for pharmacist follow up

Centralized database management

  • Maintain a central repository of prescription data from multiple sites for centralized sales and statistics reporting
  • Fully scalable and ability to access from third party tools (i.e. data mining)
  • Preserve and centrally distribute drug, pricing and third party information to multiple sites
  • Full reporting capability confirmation tools including, data backup, redundancy, pricing, version confirmation, security, etc.

Central fill module

  • Server and client module allows each Rx to be packaged locally or centrally, while still retaining single customer profile at originating location
  • Complete reporting, inventory management and distribution model tools

POS interfaces / Workflow / Automation

  • Bar coding and file capture for interfacing to POS systems
  • Produce POS scanning report to automatically update Rx status on Kroll
  • Continued development - automated packaging, counters, robotics, third party applications and cognitive programs

Please take the time to review and feel free to contact us with any questions, or to find out how you can get the solution you deserve!